Privacy Policy

Privacy Policy and Protection of Personal Information

This Privacy Policy (“Privacy Policy”) aims to help you understand how your access and use of the website: and the mobile application, tuscart (each referred to individually as the “Website” or “App” or “Mobile App” and collectively as the “Product(s)” or “Service(s)” or “tuscart” hereinafter and its partner(s), collect and process the Personal Information that we gather when you use this website and/or the mobile application or the services we offer (the “Service”). Our commitment to protecting the privacy and confidentiality of your personal information is addressed in this privacy policy. 

Your privacy is important to us. This Privacy Policy governs how user information is collected and used by tuscart. By registering, accessing, or using the services contemplated hereunder through the use of the Services or otherwise, you are signifying your acknowledgment of and agreement to our Privacy Policy. 

Before submitting any personal information to the Service, please review this Privacy Policy carefully. If you do not wish that we collect and process information about you, please do not access the Service.  

We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as we become aware of such. 

Personal Information

We collect the Personal Information in connection with your use of the Service, including: 

  • Personal Information: “Personal Information” is information that can be used to identify and/or contact you as an individual or your clients, such as name, date of birth, address, and other contact information, payment card information. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Service. 
  • General Information: When you visit the Service, we may collect various categories of general information (“General Information”), which may include Personal Information, including browser information, operating system information, device information, TCP-IP address, and the date, time, length of stay and specific pages accessed during your visits to the Service. 


tuscart is responsible for your personal information under its control. Please refer to the last page of this policy for information on how to contact tuscart in this regard. 


tuscart collects personal information for the following purposes: 

  • to determine your eligibility for subscribing to our Service.
  • to process your membership payments and to ensure that your account remains up-to-date.
  • to invite you to participate in member surveys or other opinion-gathering devices that assist us in making our service more responsive to your needs.
  • to inform you of various matters relating to your membership and about our services that we believe may be of interest to you.

tuscart wants to hear from its users regarding any issues or comments they may have concerning their memberships. We may record this information to address them properly.  We may also combine your personal information with that of other individuals to create aggregate data which we will use, for example, to improve our service and develop new ones. Aggregate data is general information about groups of customers but not about you as an individual. 

We will not use or disclose your personal information for any purposes other than those for which it was collected, except with your consent or as required or authorized by law. 


Your knowledge and consent are required for the collection, use, or disclosure of your personal information. When you tuscart, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we can provide. For information on withdrawing your consent, please contact tuscart. 

Third-party Disclosure

tuscart does not sell its member information to others. We may provide links to third-party websites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them. 

When you register to become a user of the Service, you are authorizing us to use public information from your account to help complete your profile which we maintain in our database. We do contract with trusted companies to act on our behalf to fulfill certain functions. The names, addresses, and telephone numbers of our customers may be transmitted to a third-party mailing service to inform you of products and services that we offer (or that we and our partners jointly offer) and that we believe may be of interest to you. We may also provide information to a reputable third-party advertising company to develop future campaigns and gather survey information. We will take steps to ensure that such parties adhere to our policy for the protection of your personal information. However, tuscart shall have no liability or responsibility for the privacy practices or other actions of any third-party service provider or any other third-party site or service that may be enabled within the Service. 

Except as set out in this policy, or as required by law, tuscart will not sell or disclose any of your personal information to any other organization or transmit personal information to third parties without first obtaining your consent. tuscart may, however, disclose information where required by law or where the life or health of a member is in danger or to authorized personnel or tuscart’s agents including its lawyer for the collection of its accounts.


tuscart only retains your personal information as long as is necessary to provide you the services and to fulfill the purpose for which it was collected or as required by law. Personal information is stored in a secure facility until it is no longer required, after which it is destroyed. 


Your personal information is secure with tuscart. The Service is hosted on third-party hosting servers that carry comprehensive security controls to protect against unauthorized access, use, alteration, duplication, destruction, or disclosure. Your personal information is protected by using safeguards that are appropriate to the sensitivity of the information. We keep our employees informed about our policies and procedures for protecting personal information. Where necessary, our employees are required to sign agreements to keep your personal information confidential.


tuscart aims to maintain the accurate and complete personal information of all its members. You may ask us to update or delete the information contained in your file. The request for correction must be made in writing at the address below. 

Member Access

You may access, review, update, modify or delete your and/or your client’s account information, including profile and contact information, at any time by logging into your tuscart account or by contacting us at the address set out under the Contact Us section below with clear instructions about what you would like access, modify or delete. We will respond to your request promptly.

To fulfill requests for personal information records or to answer any questions or address any concerns individuals may have about privacy, tuscart has designated a Privacy Officer. In addition to answering inquiries, the Privacy Officer is also responsible for ensuring that the Policy requirements and related procedures are being met. 

All inquiries or complaints regarding privacy should be directed in writing to the Privacy Officer by email at the addresses below. All inquiries will be responded to within thirty (30) days from the date on which our Privacy Officer has received the inquiry.


Amendments to Our Privacy Policy

tuscart may review and revise this privacy policy from time to time. Any changes to this privacy policy carried out by tuscart will be posted on its Website. 

Blogs, Reviews, and Forums 

tuscart may offer from time to time publicly-accessible blogs, customer service reviews, or service forums. Any information you provide in these public forums may be read, collected, and used by others who access them. To request removal of your Personal Information from blogs, customer reviews, or forums, please contact us. Please note that in some cases we may be unable to remove your Personal Information. 

Inviting Others 

You may choose to invite someone else to use the Service by providing his or her name and email address to us. We may use this information to send invitations to such individuals, to track the results of such invitation referrals, and to confirm qualifying orders attributable to your registered account. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you. Anyone who receives an email invitation to use the Service may opt-out of receiving such emails in the future by following the opt-out instructions in the email. We take commercially reasonable steps to implement all opt-out requests promptly, but those who opt out may still receive communications from us as we process the opt-out request, or as required for order processing and other purposes. 

Members from Outside of Canada

The Service is offered in Canada only. If you are visiting the Service from outside Canada, your information may be transferred to, stored, and processed in Canada by this Privacy Policy and applicable Canadian laws. Please note that data protection and other applicable laws of Canada may differ from the data protection or consumer protection laws in your country. When your information is in Canada, it may be accessed by the courts, law enforcement, and national security authorities under applicable laws. By using the Service, you consent to the transfer of your information to our facilities as described in this Privacy Policy. 

Information Security 

tuscart has installed various reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the service (including the software, applications, and services provided) available to you, agree to protect the personal information that they must access to serve you and to honor your preferences about contacts you receive. 

When you send or otherwise transmit your Personal Information to or through the Sites, we use a variety of security measures to help protect your information and online transactions with us. 

Please understand, however, that third parties can access information despite our efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of the Site and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the website or the service. You also understand that any information provided by you or collected by us or our agents in connection with your use of the website will be used in the manner described in our Terms of Use. Please do not use the website if you do not agree to the terms and conditions described in this Information Security section. 

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